Jordan Plumbing and Maintenance, LLC

Installed a new toilet for us. The work was solid but they showed up about 45 minutes late. Communication could have been better, but the end result was fine.

Sewer line backed up into the basement — absolute nightmare. They came out with a camera, found a tree root intrusion about 40 feet out, and cleared it with a cutter. Also gave us options for a permanent fix. Very knowledgeable team. Happy to support a local business.

A neighbor recommended them and I'm passing it along. Our water heater died on a Sunday morning. I called expecting to wait until Monday, but they had a tech out by noon. He replaced the unit, tested everything thoroughly, and even showed me how to maintain the new one. Can't ask for more than that. Thumbs up from our family.

Scheduled a repair for a leaking pipe under the bathroom sink. They were two hours late, then said they didn't have the right fitting and would need to come back. Second visit fixed it, but the whole process took a week for what should have been simple.

Toilet was running constantly and driving up our water bill. The technician diagnosed a faulty fill valve and flapper, replaced both on the spot, and the bill was very reasonable. He also checked the other bathrooms while he was here.