Gate City Auto Mechanic

A neighbor recommended them and I'm passing it along. Brought my car in for a check engine light. They diagnosed it, explained the issue clearly, showed me the bad part, and had it fixed the same day. The price was exactly what they quoted. That's all you can ask for. Would definitely use again.

Oil change took over two hours. I was told 30–45 minutes. No explanation for the delay. The work was fine but wasting that much of someone's time without communication is unprofessional.

Took my car in for an alignment and it still pulled to the right afterward. Had to bring it back and they said a tie rod was bent. Should have caught that the first time before doing the alignment.

Oil change took over two hours. I was told 30–45 minutes. No explanation for the delay. The work was fine but wasting that much of someone's time without communication is unprofessional.

We were a bit nervous going in but it turned out great. They do all the maintenance on our family's three vehicles — oil changes, tires, inspections. They keep track of what's been done and what's coming up. Very organized and always fair on pricing. Would definitely use again.