The Plumbing & Air Service Co.

We were a bit nervous going in but it turned out great. They replaced our entire HVAC system — furnace, AC, and all ductwork in the crawl space. It was a big job but they finished in two days. The new system is whisper quiet compared to the old one.

Had them install a new heat pump system — indoor and outdoor units. They sized it properly for our square footage, handled all the ductwork modifications, and the house has never been more comfortable. Happy to support a local business.

The thermostat they installed kept losing its WiFi connection. Took three visits before they replaced it with a different model that actually works. A lot of wasted time for everyone.

Had them look at uneven heating. They adjusted some duct dampers which helped a bit, but didn't fully solve the issue. Might need actual ductwork modifications. Fair assessment though.

Called because the AC wasn't cooling well. Tech added refrigerant and charged me a good amount, but it started leaking out again within a month. Turns out there was a coil leak they didn't find the first time. Second visit to actually fix it.

Routine maintenance visit went fine. They cleaned the system and changed the filter. Nothing exciting to report. Technician was friendly but didn't spend a lot of time explaining what he was doing.

After getting multiple quotes, I'm glad we chose them. We had a ductless mini-split installed in our sunroom addition. Brilliant solution — heats and cools that room independently. The installation was neat, the line set was routed cleanly, and it works great. Very pleased with the experience.