The Cleaning Authority - Winston-Salem

We've been using their weekly service for about a year now. The team is consistent, thorough, and always on time. They remember our preferences and even rotate their cleaning products based on what works best for our surfaces. Great to find reliable service in the area.

They do our office once a week. Bathrooms, kitchen, vacuuming, dusting, the whole thing. Very professional and they work around our schedule. The office always looks great for Monday morning. Five stars for sure.

They accidentally used the wrong product on our hardwood floors and left streaks. Had to come back to re-clean them. No lasting damage, but it was concerning. More care should be taken with surface types.

They did a decent job on the initial deep clean. A few spots were missed — top of the fridge, window tracks — but they came back and took care of it. Fair price for the service.

The first cleaning was good but subsequent visits were progressively less thorough. Felt like they stopped paying attention to details once they thought they had a regular customer. We ended up switching.