Shepherd Heating & Air Conditioning

Called because the AC wasn't cooling well. Tech added refrigerant and charged me a good amount, but it started leaking out again within a month. Turns out there was a coil leak they didn't find the first time. Second visit to actually fix it.

Called because the AC wasn't cooling well. Tech added refrigerant and charged me a good amount, but it started leaking out again within a month. Turns out there was a coil leak they didn't find the first time. Second visit to actually fix it.

Had them look at uneven heating. They adjusted some duct dampers which helped a bit, but didn't fully solve the issue. Might need actual ductwork modifications. Fair assessment though.

The thermostat they installed kept losing its WiFi connection. Took three visits before they replaced it with a different model that actually works. A lot of wasted time for everyone.

A neighbor recommended them and I'm passing it along. They replaced our entire HVAC system — furnace, AC, and all ductwork in the crawl space. It was a big job but they finished in two days. The new system is whisper quiet compared to the old one. Would definitely use again.

After getting multiple quotes, I'm glad we chose them. AC stopped blowing cold air in the middle of July. They diagnosed a failed compressor and had the replacement done the next day. The system has been running perfectly for six months now. Really saved us during a brutal heat wave.